Made to order and delivered within 3-14 days*
Here at Sale 4 You, we have a dedicated and friendly customer service team who works with various couriers to ensure our delivery service is prompt and reliable. If you have any questions regarding delivery, you will find all of the information you need here in this guide. If you can't find exactly what you're looking for, try our detailed Delivery Policy.
All products by Sale 4 You are made as ordered. Therefore, once the payment is completed you will receive an e-mail to confirm the details of your order (it may have slipped into your junk inbox). Your order is then manufactured and deliveries are sent out accordingly. We give all our customers an estimated lead time of 3-14 Days (UK Mainland only)*.
Delivery dates will be confirmed with us via third-party couriers so you do not miss your good night’s sleep! Once the delivery date is confirmed by courier, We'll dispatch your order and next day will be your delivery you might will receive time slot email by us as well. you must ensure someone is present at home to accept the delivery otherwise re-delivery charge of £70.00 will apply if you are unable to accept the delivery on the set date. This charge is non-negotiable as it is a fee we pay to the national courier we use.
Please note: All deliveries are made to the main door only especially if you are living in a flat your delivery will be delivered to the main door of the building not your flat door. Please ensure the contact number you provide is valid so the third party couriers can contact you in regards to the delivery just in case if they can not find your address. If an invalid number is presented and you miss your delivery, a £70.00 re-delivery charge will be made to the account to rearrange your delivery with the courier.
It is the customer’s responsibility to ensure that they have checked this page to see if we deliver to your area. If you place an order with us from an area we do not deliver to, we will have to request a cancellation fee for your made-to-order product. If you are unsure about your area, please e-mail us and we will be happy to help.
Defects with Delivery
Should your purchase be damaged during transit please contact us within 5 days of delivery via email at contact.sale4you@gmail.com with pictures and your order number so we can rectify the issue and send replacement parts. Unfortunately, as our beds are made to order, we are unable to provide refunds on this basis. There will be no further charges for sending out replacements and this does not affect your warranty
STANDARD AREAS / DELIVERY
Free delivery.
Estimated delivery time is 3 to 14 Days* in England, Scotland, Wales
Estimated lead-time for these Postcodes could be 3 to 30 days*.
BT, SA, EX, DT, DG, TR, AB, DD, IV, PH, Note; Our Courier doesn't provide Assembly services to these postcodes.
Note;
NI / ROI / ISLANDS / JE / GY / KW 1-14, PA 21-38,
The third party couriers do not offer their delivery services to these areas.
OUTSIDE THE UK
Unfortunately the third party couriers we use for our deliveries do not offer their delivery services outside the UK.
Product Fit and Delivery Responsibility
Please note that it is the customer's responsibility to ensure that all ordered items — including headboards or any other parts — can be delivered through hallways, doorways, staircases, or any access points leading to the intended room.
We do not accept returns or offer refunds on any of our customisable products under any circumstances.
Please Note: All deliveries are handled by third-party couriers. If you have purchased assembly services but the item cannot be delivered to the desired room (due to access limitations such as stairs, narrow doorways, etc.), the delivery team will leave the items at your address.
In such cases, assembly charges will not be refunded, as these services are provided by a separate team contracted by the courier, and their fees are non-refundable once the team is dispatched.
We recommend carefully checking the delivery path and room dimensions before placing your order to ensure successful delivery and assembly.
However, it remains entirely the customer's responsibility to ensure that the product is moved into place. No returns or refunds will be accepted in such cases.
If a part of your order (e.g., a headboard) does not fit and needs to be replaced, you may place a new order for that specific part. Additional charges will apply for the replacement part and its delivery.
Important Note Regarding Failed Delivery Due to Customer Error
If an order is placed with incorrect size or measurements and cannot be delivered into the intended room, and the customer refuses delivery, it will still be considered non-refundable as all products are custom-made.
Re-delivery requests will incur additional charges, based on the customer's location, which must be paid before rescheduling.
Please ensure all order details and access points are checked carefully before placing your order.
Moreover, if the dimensions of the bed are not listed on the product listing, it is your responsibility to either contact us via e-mail. All dimensions are approximate and may have a variance of up to 5%.
In order to complete a return it must be declared to us within 5 days of the purchase date and all returnable items must be in their original, unused condition free from any defects. Due to health and safety we are unable to accept returns of mattresses which have been removed from their original packaging.
Once we receive your return in its original condition we will process the return within 5 working days. The delivery fee would be deducted from original amount.
Delivery to Main Door Only + Re-Scheduling Fees
All deliveries are made strictly to the main entrance of the property/building. If you reside in a flat or apartment, your order will be delivered only to the main door of the building, not directly to your flat.
Please ensure the contact number provided is valid and reachable, as our third-party courier service may need to contact you for directions or access. If an incorrect or unreachable number is submitted and the delivery is missed, a re-delivery charge between £70.00 and £100.00 will apply.
This charge is non-negotiable, as it is imposed directly by the national courier service and not by us.
Once the delivery date is confirmed with the courier, your order will be dispatched, and delivery is typically made the following day. You may also receive a time slot confirmation email. It is your responsibility to ensure someone is available at the delivery address during the scheduled time.
If you are unavailable or fail to accept the delivery on the agreed date and time, re-scheduling the delivery will incur the standard courier re-delivery fee. This is part of the courier company’s terms and policies for missed or failed deliveries.
By placing an order, you agree to these delivery terms and accept any third-party courier charges resulting from missed, failed, or re-scheduled deliveries.
Email: contact.sale4you@gmail.com
Physical address: Unit 1C, bulrush Mills, WF17 8HF
